This privacy policy explains how Priotice handles your personal information and data. We value your trust, so we've strived to present this policy in clear, plain language instead of legalese and exceptions.

• Your data is owned by you. We don't sell or share any of your information to third parties
• We safeguard participants email addresses.
• We hold your data securely. Read our Security Statement for more information.
• Data and information is stored on servers located in the EU.
• We encrypt all passwords. Read our Security Statement for more information.

What are your rights to your information?

You can:

• Update your account details. You can update your registration and other account information in your account. Information is updated immediately.
• Download/backup your data. Depending on what subscription plan you have, we provide you with the ability to export your data in a variety of formats. This allows you to create your own backups or conduct offline data analysis.
• Delete your data. Deleting data will not permanently delete survey data immediately. As long as you maintain an account with us, we may retain your deleted data for a limited time in case you delete something by accident and need to restore it. We will permanently delete your data if you request to cancel your account.
• Cancel your account. To cancel and delete your account, please contact customer support. Deleting your account will cause all data in the account to be permanently deleted from our systems within a reasonable time period.

What information does Priotice collect?

When you use Priotice, we collect information relating to you and your use of our services from a variety of sources. These are listed below. The sections afterward describe what we do with this information.

Information we collect directly from you

• Registration information. You need a Priotice account before you can create prioritizations on Priotice. When you register for an account, we collect your username, password, email address, organization and address.
• Billing information. If you make a payment to Priotice, we don´t handle or store any credit card information. All credit card information is handled by Paypal as trusted partner.
• Account settings. You can set various preferences and personal details. For example, your default language, threshold levels, etc.
• Address book information. We allow you to import names and email addresses into an address book and so you can easily invite people to take your invitations via email. We don't use these email addresses for our own purposes.
• Prioritization data. We store your data (prioritizations, alternatives and criteria) for you.
• Other data you intentionally share.

Information we collect about you indirectly when you interact with us

• Usage data. We collect usage data about you whenever you interact with our services. This may include which webpages you visit, what you click on, when you performed those actions, etc. Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses.
• Device data. We collect data from the device and application you use to access our services, such as your IP address and browser type. We may also infer your geographic location based on your IP address.
• Referral data. We record information about the source that referred you to us.

How does Priotice use the information we collect?

Generally, we use the information we collect from you in connection with providing our services to you.

• To provide you with our services. This includes providing you with customer support, which requires us to access your information to assist you.
• To manage our services. We internally use your information, including certain data, for the following limited purposes: To monitor, maintain, and improve our services and features. We internally perform statistical and other analysis on information we collect (including usage data, device data, referral data, question and response data and information from page tags) to analyze and measure user behavior and trends, to understand how people use our services, and to monitor, troubleshoot and improve our services, including to help us evaluate or devise new features. We may use your information for internal purposes designed to keep our services secure and operational, such as for troubleshooting and testing purposes, and for service improvement, marketing, research and development purposes.
• To enforce our Terms of Use.
• To prevent potentially illegal activities.
• To prevent undesirable or abusive activity.
• To create new services, features or content. We may use your data and metadata for our internal purposes to create and provide new services, features or content. In relation to metadata, we may look at statistics like response rates, criteria templates, etc. When we do this the results is completely anonymous.
• To contact you about your service or account. We occasionally send you communications of a transactional nature (e.g. service-related announcements, billing-related matters, changes to our services or policies, a welcome email when you first register). You can't opt out of these communications since they are required to provide our services to you.
• To contact you for marketing purposes. You may disable this option in your account settings.

Security, cookies and other important information

• Changes to this privacy policy. We may modify this privacy policy, but if we do so, we will notify you by publishing the changes on this website.
• Security. Details about Priotice’s security practices are available in our Security Statement. We are committed to handling your personal information and data with integrity and care.
• Data locations. Our servers are based in the EU, so your personal information will be hosted and processed in the EU.
• Cookies. We use cookies on our websites. We use cookies for several reasons:
• To make our site easier to use. If you use the "Remember me" feature when you sign into your account, we may store your username in a cookie to make it quicker for you to sign in whenever you return to Priotice.
• For security reasons. We use cookies to authenticate your identity, such as confirming whether you are currently logged into Priotice.